Return Policy

Customer Service:

Email: mycaramelqueens@gmail.com
Hours: Monday to Friday, 9:00 AM to 6:00 PM (CST)
Phone Number: (715) 934-8444

Products:

Returns - 100% Satisfaction Guaranteed.
Here at Hayward Gourmet we take pride in our product.  If for any reason you are unsatisfied with your purchase please contact us by phone 715-934-8444 and / or return your package to us at 10546 Main Street, Hayward, Wi 54843.  We take pride in a personable expeirience for each customer.  We are willing to work with you to make your shopping experience a success. 

Rep Code Activation Fee / Rep Hosting Fee:

Rep Code Activation / Rep Hosting Fees are non-refundable.
In the event that a shipment does not arrive at the address specified for the order or your order is incomplete, you must report to Customer Service that the product was not received. We ask that these reports are made within five (5) business days from the delivery date. All Sales are Final. No Exchanges or Returns.  As soon as your product(s) is/are purchased, it is considered YOUR item, in which are not able to refund or exchange the merchandise.

Hayward Gourmet
10546 Main Street
Hayward, Wi 54943
715-934-8444